Sometimes you want to send a personal message, but you still want to track your communication history.
In that case, you can send an email or text to a single lead through their profile from your My Leads dashboard.
To contact a single lead:
- Search for your lead from the My Leads dashboard.
See also: Search for a Lead - Hover your mouse over their Name in the table.
- Click either Quick profile to stay on the dashboard or Full profile to open their profile on a new page.
- From the Quick Profile, click either the Send Email or Send Text buttons at the bottom of the profile.
A window will open for you to type in the email or text message and then send it. - For the Full Profile, go to either the SEND EMAIL or SEND TEXT tabs in the middle of the screen, and send your message that way.
- From the Quick Profile, click either the Send Email or Send Text buttons at the bottom of the profile.
No matter which method you choose, the same rules apply:
- Emails can include formatting and attachments
- Text messages can be up to 250 characters long
- You can add additional recipients to either
- We’ll add the sent message to the lead’s Communication History
It’s as easy as that.
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